Returns & Exchanges
At Fila India, we strive to ensure you are completely satisfied with your purchase, offering a hassle-free 15-day return and exchange policy for all unworn apparel and footwear. Items must be returned in their original packaging with all tags intact to qualify for a full refund or replacement.
Initiate Request
Visit the 'My Orders' section on our website, select the item you wish to return or exchange, and submit your request within 15 days of delivery.
Quality Check Preparation
Ensure the product is unused, unwashed, and placed back in its original Fila box with all brand tags and invoices attached.
Free Doorstep Pickup
Our logistics partner will arrive at your registered address within 48-72 hours to collect the package after a brief on-the-spot inspection.
Refund or Exchange Processing
Once the item reaches our warehouse and passes quality audit, your exchange will be shipped or your refund will be credited to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing